Writing — Cathy Pearl

Once More With Feeling: Teaching Empathy to Machines

Exclusive: Inside Google Assistant's personality team

(Yahoo! Finance w/ David Pogue)

Using Voice Interfaces to Make Products More Inclusive

My Year of Saying Yes

In 2014, I felt like I’d never have a career again. So I started saying yes to as many things as I could.

How To Become a Conversation Designer

Design Thinking in Health Care: How a Virtual Nurse Helps Keep People Out of the Hospital

"When the user interacts with the avatar, it’s done via a conversational back and forth between patient and avatar. The avatar gives instructions, for example, such as when to put on the blood pressure cuff. She also asks questions, such as if the patient has had any shortness of breath. It’s crucial to make this conversation follow natural human conversation principles; stilted or robotic interactions will lead to frustration and fewer successful check-ins."

In Dialogue—With Our Devices: How conversation design can make technology more accessible, and people more empowered

The Societal Benefits of Smart Speakers

(VUI Magazine April 2018)

How To Be a Good Podcast Guest

Stop the Chitchat. Bots Don't Need to Sound like Us.

The Next Hot Job in Silicon Valley is for Poets

The Secrets of Voice UX From A Practitioner’s Point of View

Enough With The Sexy Virtual Assistants

The She Word

My Year of Saying Yes

Using KNIME to Find Out What Your Users Are Thinking

As part of my research on the science of relationships, I looked at Twitter data to see if people tweeted differently when talking about on-line dating sites Tinder, OK Cupid, and eHarmony. My hypothesis was that they would be very different, but in fact the main differences were found in discussing whatever viral articles were popular at that time.

I used the open-source analytics tool KNIME to pull in the Twitter data and run my analyses, and was invited to speak about it at their summit in Berlin.